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Mastering High Stakes Conversations

High Stakes Conversations Course

Purpose:

To develop the ability to confidently and effectively navigate high-stakes conversations with customers, peers, direct reports, and superiors.

Who should attend:

Everyone whose role requires the ability to work with others to solve problems, collaborate, negotiate, and manage conflict.

Benefits to Participants:

  • Develop the skills needed to gain cooperation and buy-in for critical initiatives, hold others accountable and disagree without shutting the conversation down.
  • Learn six ways to keep dialogue open and productive.
  • Develop the skills needed to manage emotions under challenging circumstances.
  • Understand your personal communication style, how it impacts high-stakes conversations, and when it is beneficial to adapt.
  • Identify the common obstacles to successful HSC and which ones hold you back.
  • Understand the costs of poorly handled conversations and the impact of mastering them.
  • Learn how to effectively initiate high-stakes conversations to set the stage for success.
  • Address disagreements and conflict assertively and respectfully to build credibility and strengthen the relationship.
  • Opportunities to practice skills taught and get feedback during the course.

Contact us today for more information on bringing this workshop to your team, or to certify your own in-house trainers!

Download our Mastering High Stakes Conversations OverviewDownload a copy of the course description for Mastering High Stakes Conversations here.

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MENU
  • Leadership Development
    • Customized Leadership Courses
      • Maximum Influence
      • Maximum Influence II: Rising To The Next Challenge
      • Superior Leadership
      • Increasing Your Emotional Intelligence
      • Mastering High Stakes Conversations
      • Building High Performance Teams
      • Coaching With Style
      • Mastering the Art of Listening
      • High Performance Transitions
      • Building A Culture of Innovation
      • Communicating With Style
    • Assessments
      • Management & Leadership
      • Sales
      • Associates
      • Communication
      • Listening
      • Stress & Coping
      • Time Mastery
      • 360s
      • Competency Modeling
  • Train The Trainer
  • Online Courses
  • Keynotes
  • FAQ
  • Why Choose KPG?
    • About Klassen Performance Group
    • Meet the Team
      • Dr. Heather Johnson
      • Don Klassen
      • Tucker Johnson
      • Erica Johnson
    • Who We’ve Worked With
    • What Our Clients Say
  • Blog