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Mastering the Art of Listening

Mastering The Art Of Listening

Purpose:

Ineffective listening is at the root of many communication problems. Participants will learn how to tune out distractions, and focus completely on the speaker. They will also learn how to use the appropriate approach to listening for the speaker and situation.

Who should attend:

Anyone whose position requires listening skills with customers, in meetings, and with teams.

Benefits to Participants:

  • An understanding of the key role listening plays in the ability to solve problems, work effectively with customers, and be a valuable team member.
  • The ability to apply five keys to listening in every interaction.
  • An understanding of the five approaches to listening and how they impact the problem-solving process.
  • An opportunity to use an assessment to uncover their personal listening style and how it can help or hinder problem-solving, decision-making, and relationships.
  • A chance to practice the art of listening in a safe, controlled environment and learn from mistakes.

Contact us today for more information on bringing this workshop to your team, or to certify your own in-house trainers!

Leadership Training Course: Mastering The Art of Listening Overview - PDF DownloadDownload a copy of the course description for Mastering The Art Of Listening here.

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MENU
  • Leadership Development
    • Customized Leadership Courses
      • Maximum Influence
      • Maximum Influence II: Rising To The Next Challenge
      • Superior Leadership
      • Increasing Your Emotional Intelligence
      • Mastering High Stakes Conversations
      • Building High Performance Teams
      • Coaching With Style
      • Mastering the Art of Listening
      • High Performance Transitions
      • Building A Culture of Innovation
      • Communicating With Style
    • Assessments
      • Management & Leadership
      • Sales
      • Associates
      • Communication
      • Listening
      • Stress & Coping
      • Time Mastery
      • 360s
      • Competency Modeling
  • Train The Trainer
  • Online Courses
  • Keynotes
  • FAQ
  • Why Choose KPG?
    • About Klassen Performance Group
    • Meet the Team
      • Dr. Heather Johnson
      • Don Klassen
      • Tucker Johnson
      • Erica Johnson
    • Who We’ve Worked With
    • What Our Clients Say
  • Blog